Parent FAQ

Frequently Asked Questions

We hope you find the answer to your questions here, but if you don’t, please do not hesitate to contact the school office  on 0208 691 0611 and we will be happy to help.


If your child is unable to attend school due to illness, please call the school office on the first day of absence before 09.30am.  If your child is away from school for more than two days or the illness extends over a weekend, you will need to call again. Please note that following advice received from the Public Health England, we have a strict policy that children cannot return to school for 48 hours from the last bout of vomiting or diarrhoea. When you child is able to return to school, please provide a letter via the school office containing brief details of the illness and the dates the child was absent. If your child needs to attend an appointment during school time, you will need to provide a copy of the appointment letter to the school office in advance.  If you let us know what time you will collect your child we can ensure they are ready at the School Office for collection. If you need to take your child out of school during term time, you will need to complete a Request for Absence form which is available from the school office or you can download a copy here: Absence Request Form

Administering Medicines

If for any reason your child needs to take  prescribed medication whilst at school, you must complete a form detailing the time and amount/volume of medicine to be administered. You can download the form here: Medicine Authorisation or collect one from the School Office.

After School Club

The After School Club is run by Rocks and Pebbles.  A place can be organised for your child by contacting them on 07913 113493 or via email at Children are sent to the Club in the main hall by their class teacher at the end of the school day, or collected from class depending on their age.


Assemblies are held daily, with Whole School Assembly taking place on a Monday.

Breakfast Club 

The Breakfast Club runs from 8am to 9.15am in the School House for children in Reception to Year 6.  You can use the service as and when required for a fee of £2.50, payable when you drop your child off.  The children can have breakfast and are sent or brought to their classroom, at the start of school, depending on their age. Click here for more details Breakfast Club Information

Contact Details

It is really important that we have your correct contact details.  If you need to update or change your details, please complete a change of contact detail form.  Copies are available at the school office or here: Change of details form

Latest News

Fortnightly newsletters are sent via ParentMail with all the latest news on the school plus you can keep updated by visiting our website where news will be posted daily.


Lunch time starts at 12.15pm for KS1 and at 12.30pm for KS2. Our Reception class staff take their classes down to the hall and stay to help them choose their lunch, open their packed lunches and begin eating their food.  Children remain in the dining hall until they finish their lunch, so don’t worry if your child is a slow eater.  Children are encouraged, though not forced to eat their meals.  We will let you know if your child is not eating much at lunch. Please note that Myatt Garden is a “nut-free” environment.

Here is the menu: Chartwell Menu – Spring Summer 2019

Mobile Phones

All mobile phones brought into school must be authorised by the Headteacher.  In order to receive authorisation for a phone you need to complete a form which is available from the School Office.

Open Door Policy

If you ever want to discuss any issues with the school, please note that this should be raised with the class teacher. You can phone the school on 020 8691 0611 or agree a suitable time with the teacher at the beginning or end of the day. Our Headteacher, Sally Williams, is available most mornings to speak with if you feel that further action is needed.

Parent Survey 

We regularly undertake parent surveys so that parents can let us know how we were doing at Myatt Garden.  

Friends of Myatt Garden

Friends of Myatt Garden organise events, fundraisers and encourages parents to get involved with school life.  All parents are members of Friends of Myatt Garden and regularly held meetings are open to all.  If you would like to become involved with the Friends of Myatt Garden, or would simply like an update on the work they do, please contact them via their email at: or follow them on  Facebook

PE Kit

All children are expected to wear the correct kit for both indoor and outdoor PE.  PE kits can include any of the following items:

  • T- shirt
  • Shorts, leggings or shorts
  • Trainers or plimsoles
  • Tracksuit bottoms and sweatshirt for colder weather

Children can come to school wearing their PE kit as long as they have a change of clothes to change into after the lesson.



KS1 play-time is from 11am to 11.20am and from 2.45pm – 3.00pm KS2 play-time is from 10.30 to 11am. The children walk back to their classrooms and are met by their teacher. If it is wet, children stay in their classroom, with activities organised under adult supervision.

School Meals

As of September 2014,  all children in Reception, Year 1 and Year 2 are entitled to Universal Free School Meals. School meals cost £2.30 per day and must be paid for in advance.  A letter is sent out at the start of each half term, giving details of the cost.  If your child is in Key Stage 2 they may be entitled to free school meals.  To find out if this is applicable to you, please visit Free School Meals or contact Pupil Support at Lewisham Council via telephone on: 020 8314 6221 or via email at:   You can download the latest school meal menu here: Chartwell Menu – Spring Summer 2019 

School Times

Normal school hours are: Nursery 9.00am – 11.30am or 12.45pm – 3.15pm KS1 9.15am – 3.25pm KS2 9am – 3.25pm.  Children are welcomed to class by the teacher or teaching assistant.  If children arrive late and have missed the register, they will need to be marked present at the School Office. Children in Foundation Stage and KS1 are released from class only when a parent or carer has arrived to collect them via the outside classroom door. From Year 3 children are allowed to meet their parents in the playground.   If you have arranged someone other than yourself to collect your child, please inform the school office, who will make sure this information is passed to the class teacher.

School Trips

We now ask for your permission to take your child on trips during school time, on your admission form. As we send all communications electronically, we no longer need to send paper slips home. We will only ask for specific permission for residential trips, such as Swanage and Windmill Hill.


Foundation Stage: Milk, drinking water and fruit is available in Nursery and Reception. This is provided free of charge. KS1:  Drinking water is available to KS1 children in their classrooms.   A piece of fresh fruit is also provided for each child every day to keep their energy levels up between mealtimes and promote healthy eating. This is provided free of charge. KS2:  Children are welcome to bring a drink from home of water, fruit juice or squash.  They can also bring fruit from home to have as a snack at morning break time.

Volunteering at Myatt Garden

If you would like to offer your services within the school on a regular basis, assisting in classes or with reading, then you will need to complete an application for the Enhanced Disclosure Barring Service (DBS).  This can be done online via the School Business Manager and will require certain forms of ID including photographic.